Help & Documentation

Everything you need to set up your workspace, understand your team, and manage performance.

Getting Started

New to Nodo? Follow these steps to get your workspace set up. The whole process takes about two minutes.

1

Sign up with Google or Microsoft

Go to nodohq.com and click 'Get started'. Sign in with your Google Workspace or Microsoft 365 account — there's no separate password to create.

2

Name your workspace

Enter your company name. This creates your workspace — the shared space where your team's data will live.

3

Import your team

Nodo pulls names, emails, job titles, and departments from your directory. Choose who to include. You can always add or remove people later from Settings → Members.

4

Build your org chart

Drag people into the right positions to set up reporting lines. Nodo tries to detect your hierarchy automatically — you just need to review and adjust.

5

Explore your workspace

You're in! Your 14-day trial starts with full access to everything. Start with your org chart under People, then try launching your first pulse survey under Signal.

People & Org Charts

How to set up your org chart

After importing your team, go to People in the top nav. Your org chart is built automatically from your directory data. Here's how to fine-tune it:

Drag to reorganize

Click and drag any person card to move them under a different manager.

Switch views

Use chart view for visual hierarchy, or list view to search and filter quickly.

Share with your team

Click 'Share' to generate a public link. Great for onboarding new hires.

Create teams

Go to Teams to group people across reporting lines — for squads, projects, or committees.

Finding people

Use the directory view to search for anyone by name, job title, or department. Click on a person to see their full profile — including their manager, direct reports, and contact details.

Signal & Pulse

How to launch your first pulse survey

Go to Signal → Pulse in the top nav. Pulse surveys are short, recurring check-ins sent to your team. All responses are anonymous.

eNPS tracking

See how likely your team is to recommend your company as a place to work.

Always anonymous

Employees can share honestly. You see trends, not individual names.

Set a schedule

Choose weekly, biweekly, or monthly. Nodo sends reminders automatically.

Add custom questions

Go to Signal → Questions to create your own surveys with open-ended or rating-scale formats.

Reading your results

After your first pulse completes, check Signal → Pulse for results. Nodo shows trends over time so you can spot changes across teams and departments. Look for drops in specific categories — that's where to focus your attention.

Performance

Grow plan

How to set goals

Go to Performance → Goals. Click "New goal" to create one for yourself or someone on your team. Each goal has an owner, timeline, and progress tracker. Add milestones to break it into smaller steps.

Tip: Break large goals into 2–4 milestones. This gives you natural check-in points and makes progress visible to the whole team.

How to run a review cycle

Go to Performance → Reviews and click "New cycle". Pick a template (or create your own), select participants, and set a deadline. Nodo handles the scheduling and reminders — participants get notified to complete their self-reviews, manager reviews, or 360-degree feedback. You can track completion and view results from the same page.

How to send a shoutout

Go to Performance → Shoutouts and click the send button. Choose one or more recipients, write your message, and optionally add a GIF. Your shoutout appears in a stories-style feed visible to the whole team.

Settings

How to manage your workspace

Click your avatar in the top-right corner and select Settings (admin only). From here you can rename your workspace, manage members, and handle billing.

How to add or remove members

Go to Settings → Members. You can invite people by email or re-sync from your Google/Microsoft directory. Remove someone by clicking the menu next to their name. Each person has one of three roles:

Admin

Full access — workspace settings, billing, members, and all features.

Manager

Can view their direct reports' pulse data, manage goals, and run reviews.

User

Can respond to surveys, view the org chart, set personal goals, and send shoutouts.

Subscription & Billing

Plans & pricing

Listen

€2.50/user/month monthly

€2/user/month annual (€24/user/year)

Org charts, pulse surveys, and team insights.

Grow

€5/user/month monthly

€4/user/month annual (€48/user/year)

Everything in Listen plus goals, reviews, and shoutouts.

How billing works

14-day free trial — Every workspace starts with full Grow access for 14 days. No credit card needed. When the trial ends, pick the plan that fits.

Annual saves 20% — Pay annually to get over 2 months free. You can switch between monthly and annual billing at any time from Settings.

Switching plans — Upgrade from Listen to Grow anytime for immediate access to performance tools. Downgrade from Grow to Listen and your goals, reviews, and shoutouts become read-only until you upgrade again.

Frequently Asked Questions

Still have questions?

We're here to help. Reach out anytime.

Contact us